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Terms & Conditions

Pricing Policy

Fizziofit Pty Ltd’s pricing, in the health prescription industry is carefully monitored by our staff to provide customers with the latest, competitive prices. All our prices are in Australian dollars (AUD) and include GST where applicable.

Security Policy

When purchasing from Fizziofit Pty Ltd your financial details are passed through a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology. 256-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre admin@fizziofit.com

Description of Goods and services

Fizziofit Pty Ltd principally provides a service for Clients to access therapeutic exercise programs prescribed by their health professionals. It also provides the opportunity to purchase health and exercise related goods

Shipping Policy

Not applicable

Delivery Policy (Prescription programs)

A Client must be invited to use Fizziofit Pty Ltd by a health professional. A prescribed program triggers an invitation and it will be delivered to your dashboard, should you subscribe. Delivery timeframe is immediate and there are no shipping costs.

Refund Policy

Fizziofit Pty Ltd will only refund payments made when access to the prescribed program has not been made.

Access to the program is recorded via IP address and sent invitations. If a client of a practitioner has supplied incorrect information then Fizziofit Pty Ltd will not be liable and no refund will be made.

Payment Policy

Forms of payment

  • You can pay by Visa or MasterCard.
  • We understand some people aren't in a position to use a credit card so we also offer the ability to pay by Direct Deposit (but we're unable to ship orders until the funds have cleared in these cases).
All prices on the website are in Australian Dollars and include GST where applicable.

Customer Service Policy

Fizziofit Pty Ltd is committed to providing exceptional customer service and quality products. If for any reason we are unable to dispatch your order we will notify you within 2 business days.